Last updated: April 2026
pixel-goods.com is an online marketplace for AI-generated digital art operated by SOTUS TELECOM LTD, a company registered in England and Wales under company number 07132865, with its registered address at Studio No. 15, 2 Old Brompton Road, London, England, SW7 3DQ (the “Company”, “we”, “us”, or “our”). This Anti-Money Laundering (AML) Policy describes the measures we take to detect, prevent and report money laundering, terrorist financing, and related financial crime in connection with the use of our services.
Scope and Applicable Law
This Policy applies to the Company and to every customer, visitor and user of pixel-goods.com. It is designed to comply with applicable UK and EU anti-money-laundering and counter-terrorist-financing legislation and standards, including:
- the UK Proceeds of Crime Act 2002 (POCA);
- the UK Terrorism Act 2000;
- the UK Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended);
- the Criminal Finances Act 2017;
- applicable guidance issued by HM Revenue & Customs, the Financial Conduct Authority (FCA) and the Financial Action Task Force (FATF).
Our Commitment
We have a zero-tolerance approach to money laundering, the financing of terrorism and the proceeds of any form of financial crime. We do not knowingly accept funds derived from illegal activity, and we will not enter into, or continue, any business relationship where we have reasonable grounds to suspect such activity.
Know-Your-Customer (KYC) and Customer Due Diligence
Because purchases on pixel-goods.com are paid exclusively by card through a regulated and PCI‑DSS‑compliant payment service provider, primary KYC on the cardholder (identity verification, card-issuer country, BIN checks, 3‑D Secure authentication) is performed by the payment provider and the issuing bank.
In addition, the Company may:
- verify the email address associated with a customer account;
- record the IP address, billing country, card-network, last four digits of the card and issuer country at the time of each transaction;
- monitor for mismatches between billing country, IP country and issuer country;
- request additional information (including a copy of a government-issued ID or proof of address) if a transaction or pattern of transactions triggers an enhanced-due-diligence review;
- refuse or reverse any transaction and suspend any user account where customer due diligence cannot be satisfactorily completed.
Restricted and Sanctioned Jurisdictions
The Company complies with applicable UK, EU and US financial and trade sanctions. Our services are not available to, and may not be used by, any person located in, ordinarily resident in, or incorporated under the laws of any jurisdiction subject to comprehensive sanctions, including (without limitation) Cuba, Iran, North Korea, Syria, Russia, Belarus and the Crimea, Donetsk and Luhansk regions of Ukraine. A full list of restricted territories is set out in our Terms of Use.
We screen customer details and card-issuer information against publicly available sanctions lists, including HM Treasury’s Consolidated List, the EU Consolidated Financial Sanctions List and the US OFAC Specially Designated Nationals (SDN) list.
Transaction Monitoring and Red Flags
All transactions on pixel-goods.com are monitored on an ongoing basis by the Company and by our payment service provider. Transactions that present one or more of the following red-flag indicators may be held, declined or reversed, and the associated account suspended pending review:
- multiple unsuccessful payment attempts with different card numbers from the same account or IP address;
- transactions from, or routed through, high-risk or sanctioned jurisdictions;
- use of anonymising services (e.g. certain VPN / proxy networks) to mask the customer’s true location;
- rapid, repeated purchases inconsistent with legitimate use of a digital-art marketplace;
- use of payment methods or cards that have been reported lost, stolen or compromised;
- information provided by the customer that is inconsistent, false or cannot be verified.
Reporting of Suspicious Activity
Where the Company identifies, or has reasonable grounds to suspect, that a transaction or pattern of transactions relates to money laundering, terrorist financing or any other financial crime, the Company will:
- file a Suspicious Activity Report (SAR) with the UK National Crime Agency (NCA) in accordance with Part 7 of POCA 2002;
- co-operate fully with UK and other competent law-enforcement, tax and regulatory authorities, including responding to production orders, information requests and freezing orders;
- not disclose (“tip off”) the customer about any ongoing investigation or SAR where such disclosure is prohibited by law.
Record Keeping
The Company retains records of customer accounts, transactions and related KYC / due-diligence documentation for a minimum of five (5) years from the end of the business relationship or the date of the last transaction, in line with the Money Laundering Regulations 2017. These records are stored securely, are accessible only to authorised staff, and are processed in accordance with our Privacy Policy.
Training and Governance
Staff with responsibilities relevant to this Policy receive regular training on their AML obligations, red-flag indicators and reporting procedures. A Money Laundering Reporting Officer (MLRO) is appointed within the Company and is responsible for the oversight, implementation and annual review of this Policy.
Customer Obligations
By using pixel-goods.com, you represent and warrant that: (i) the funds used to purchase our products are from lawful sources; (ii) you are not a person or entity included on any applicable sanctions list; (iii) you are not acting on behalf of any such person or entity; and (iv) you will not use our services to commit, facilitate or conceal any form of financial crime.
Contact
Any question or concern relating to this Policy, or any report of suspected financial crime involving pixel-goods.com, should be addressed to the MLRO at info@pixel-goods.com, clearly marking the message “AML – FAO MLRO”.